Many small businesses tend to fall behind in competition with their high-end counterparts and end up failing. This failure itself is due to not making use of modern technology. Even though many new technologies have a very important role in determining how a company will develop in the future. Although no one agrees with the fact that technology is a big factor in the development of companies, it cannot be denied that technologies such as VoIP networks can give companies a competitive and lucrative advantage. That’s why this article will walk you through the best business VoIP solutions available.
What is business VoIP?
Business VoIP is a type of telephone service that allows you to make calls over the internet using voice over internet protocol (VoIP) technology. Business VoIP offers more robust business phone features than a home VoIP plan. Some of these features include call routing, call queuing, recording, auto attendant, and virtual extensions. Business VoIP providers manage and maintain a company’s cloud-based phone system and provide softphone software that allows users to make and receive calls from any device.
Why is VoIP Called a Business Solution?
This is because VoIP or Voice Over Internet Protocol can offer a variety of solutions for your business, and small businesses are no exception. By using VoIP services, businesses or small businesses can save and improve communication competence. One of the real solutions that VoIP provides is like reducing phone bills. So Voip not only serves to dramatically resolve the phone costs of the companies concerned but also of their customers. If you are a VoIP subscriber, you can choose any area code you want to use.
VoIP is a solution for small businesses because of its growing ability to reduce communication costs. More than that, VoIP also makes it possible to offer offers to your consumers for toll-free number services that are usually only owned by large companies. VoIP as a small business service will provide answers so that businesses can compete with large companies.
In addition, VoIP is not only limited to small business solutions. Yet another advantage is that VoIP phones also give sales personnel the benefit of making calls to the office for free, regardless of location and distance. The same benefits can also be enjoyed by company employees who are provided with VoIP handsets.
VoIP application requires communication via the internet. Thus, VoIP communication solutions can only be accessed using hardware and software suitable for IP use including laptops, PCs, PDAs, palm computers, Bluetooth, and other technologies that can handle packetized Internet reception and transfers. So, when you travel, you only have to bring your cellphone and internet connection.
VoIP technology can help small businesses to compete with corporate companies in terms of flexibility and speed of communication. With just a click of a button, VoIP allows you to set up a web conference call. So, small businesses that are owned can have the opportunity to develop further.
One of the reasons why small businesses often fail is that they do not make full use of modern technology. New technology plays a very important role in determining how a company will end up.
No one disagrees with the fact that technology is a big factor in the growth of companies, be it small or big. Even a single small business VoIP Service network can give a company a competitive advantage.
Voice over Internet Protocol or VoIP offers a variety of solutions for businesses. With VoIP services, small businesses can save money and improve their communication competence.
One of the basic VoIP solutions is to provide reduced phone bills. VoIP aims not only to dramatically resolve the phone costs of the companies in question but also those of their customers. If you are a VoIP subscriber, you can choose any area code you want to use. And as an example, most of your customers are based in Los Angeles, your business can provide call customers that are charged at local rates, even when your business is in New York.
Small business VoIP services developed to reduce the cost of this kind of communication can even allow you to offer your most valued consumers a toll-free number. Until now, this service can only be economically practical for large companies. But with VoIP, you can have a competitive edge. VoIP Small business services provide these solutions so your business can compete.
However, VoIP is not only limited to small business solutions. VoIP phones also give sales personnel the benefit of making calls to the office for free, regardless of location and distance. The same benefits can be enjoyed by the employees of other companies who are provided with VoIP handsets.
VoIP applications require communication over the internet. VoIP communication solutions can be accessed using hardware and software suitable for IP use including laptops, PCs, PDAs, palm computers, Bluetooth as well as other technologies that can handle packetized Internet reception and transfers. So the traveling businessman just has to carry a VoIP hard phone with Internet access to get in touch. Or they can choose to use a VoIP softphone installed on their PC and connected to the internet. VoIP Service technology allows companies to be able to compete with corporate companies in communication speed.
With a simple click of a button, VoIP allows the set-up of web conference calls. Unlike traditional web conferencing, small business VoIP web conferencing services have web-based video, voice, animation technology, as well as digital voice presentations. At the price of a small business, this technology company can impress customers.
The 10 Best Business VOIP Solutions
With customized small business VoIP services, businesses are not only provided with a competitive advantage compared to their larger counterparts but are also given the opportunity to further develop communication skills, response rates to inquiries and requests, customers, and images. For the best business VoIP solution experience, check out the following options:
Google Voice
Google Voice offers a VoIP application that can be used for both personal and business.
The Google Voice VoIP app can help you stay connected and save time with an easy-to-use business phone solution.
Price: A Google Voice subscription starts at $10/month for a business Starter plan.
Google Voice features:
- Works on supported mobile devices, laptops, and desk phones
- Sounds can be customized to suit your workflow
- Google AI support
- Can be used instantly and globally from anywhere
- Connect with other Google Workplaces.
Dialpad
Dialpad is an intuitive cloud phone system. By using Dialpad, you can work from anywhere and on any device.
Pricing: Dialpad subscriptions start at $15/user/month.
Dialpad Features:
- IVR
- Call recording
- Google Workspace and Office 365 integration
- Analytic
- Voicemail transcription
Grasshopper
The next example of a VoIP application is Grasshopper, which offers all the basic features a business phone requires to make incoming and outgoing calls.
Price: A Grasshopper subscription starts at $29/month.
Grasshopper Features
- Extension
- Instant Response
- Custom Greetings
- Call Transfers
- Simultaneous Call Handling
- Incoming Call Control
- Reporting
Aircall
The VoIP Aircall application offers WiFi calling, video conferencing, and unlimited international calls that you can use to maximize your business calling services.
Price: $30/month.
Aircall Features:
- Unlimited incoming calls (excluding toll-free)
- 50+ API integration and access
- Notable telephony features include IVR, call recording and click-to-call
- Unlimited simultaneous outgoing calls
RingCentral
RingCentral provides reliable and high-quality Cloud VoIP Phone Service wherever you have internet access.
Price: starts at $19.99/month.
RingCentral features:
- Unlimited calling in US/Canada
- Call management and telephone system administration
- Enhanced Business SMS
- Team messages
- Voice-to-text messaging
- Mobile apps for iOS and Android
Nextiva
Nextiva provides VoIP Desk Phones with high-performance, stable and reliable services with high-end audio for a great customer experience.
Price: Nextiva subscription starts at $18.95/month.
Nextiva Features:
- Unlimited voice & video calls
- Voicemail
- Toll-free number
- Outlook/Google Contacts integration
- Unlimited internet fax
Line2
Line2 is an example of a VoIP application that provides multiple phone lines across devices.
Price: Line2 subscription fee starts at $15.99/month.
Line2 Features:
- Customizable Features
- Affordable Options
- Seamless Setup
- Unlimited calls within the U.S. & Canada
- Unlimited SMS & MMS messaging
- Superior & reliable customer support
Ooma
Ooma is an example of a VoIP application for a small business equipped with a smart security system.
Price: Ooma subscription starts at $19.95/user/month.
Ooma Features:
- Mobile app
- Forward calls
- One virtual fax number
- Voicemail
- Call logs
Vonage
Vonage is an example of a VoIP application that offers flexible and scalable voice, messaging, video, and data capabilities.
Pricing: Vonage subscription fees start at $19.99/month.
Vonage Features:
Mobile and desktop applications
Unlimited calls and SMS messages
Unlimited team messages
Call recording (only on top-tier plans)
Viber
Viber provides a VoIP service that can be used from almost any device — Windows, Mac, Linux, Android, and iOS.
Price: A Viber subscription starts at $5.99/month for unlimited calls.
Viber Features:
- Voice and video calls (including to international numbers)
- Group chats and calls
- File sharing
- Decal
Why Do Businesses Need VoIP Applications?
VoIP applications are known to help simplify business telecommunications. However, did you know that there are many other reasons why businesses have to use VoIP applications?
Here are some of the benefits of using VoIP applications for business:
Mobility
VoIP applications are perfect for those of you who have a business with high mobility. Remember, all you need is a mobile device and an internet connection.
This means that you and your customer service team can access phone call services anywhere and anytime without any hassle.
Accessibility
Another reason why businesses need VoIP applications is the ease of accessibility that businesses can get. Unlike typical phone services, most apps work across multiple operating systems and devices.
That means, you can use a VoIP system from any device, be it a computer, desk phone, or even a cell phone.
In addition, the VoIP system can also be accessed via various OS, including Android, iOS, Windows, Mac, or even Linux.
Cost-effectiveness
Some VoIP systems are accessible for free, and most VoIP systems cost less, either upfront or in the long run.
This means that you can use VoIP applications to save on operational costs and still receive quality support at the same time.
I hope this article helps you decide which VoIP solution is best for your business.
